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Frequently Asked Questions about Hide Folders

What is Hide Folders?

Hide Folders is a security tool to hide and lock your sensitive folders from other users.

What system do I need to run Hide Folders?

Hide Folders works on any PC running Windows 10 or 11, or Windows Server 2019 or 2022.

How does Hide Folders work?

Hide Folders intercepts file system operations and filters them. During filtering, Hide Folders blocks operations involving folders that you have specified as hidden or locked.

What is the difference between the Hide Folders protection methods?

Hide & Lock — The protected files or folders are not visible to a user and it is not possible to access them. 
Hide — the protected files or folders are not visible to a user, but it is possible to access them. This may be helpful when you want to hide application folders but allow applications to run from these folders. 
Lock — the protected files or folders are visible but not accessible. It is similar to built-in protection in Windows NT-based operating systems on NTFS volumes. 
Read Only – the protected data are visible and accessible, but you cannot modify or delete them.
No Execute – you cannot run exe files from the protected folders.

When I boot my PC from a floppy disk my hidden folders appear. Why?

The folders appear because Hide Folders hides them only when its driver is loaded.

Can I use Hide Folders to protect files on removable drives (e.g., a USB flash drive)?

No, your files will become visible if you connect this disk to another computer. But you can use our Hide Folder Ext software designed exactly for external and removable drives.

Can I use built-in NTFS protection and Hide Folders together?

Yes! In this case even if someone gains access to your computer (locally or over a network) with an administrator password, they will still face Hide Folders protection.

What will happen if someone removes the folder where Hide Folders resides?

Your secret folders will remain protected. To access them, you will need to install Hide Folders again.

What is your upgrade policy?

When you purchase any version of Hide Folders, you are entitled to free minor upgrades. There may be an additional fee for a major upgrade. If you purchased the subscription and it is active, you can use the most recent version of Hide Folders.