Lost Password Recovery

If you use a trial copy of Hide Folders, the only available password is ‘demo‘.

If you use a full (paid) version:
1. If you set a password recovery email in Hide Folders, you can reset your password as follows:

• In Hide Folders password prompt click Forgot password?
• Review password recovery terms and conditions and confirm that you agree to them.
• Click Start online password recovery button and follow the onscreen instructions. 
• You will receive Hide Folders password reset code by email.

If you didn’t set a password recovery email (or you have no access to the mailbox you specified for the password recovery), please send us a message and specify Hide Folders edition (e.g. Hide Folders 5 or Hide Folders 2012) along with your registration code (license key).

If you set a password recovery email in My Lockbox, you can reset your password as follows:

• In My Lockbox password prompt window, click Forgot password?
• Review password recovery terms and conditions and confirm that you agree to them.
• Click Start online password recovery button and follow the onscreen instructions. 
• You will receive My Lockbox reset code by email.

If you didn’t set a password recovery email (or you have no access to the mailbox you specified for the password recovery), you can still recover your password, but this option is available for users of My Lockbox Pro only. If you have My Lockbox Free edition, you should purchase My Lockbox Pro first.

If you purchased My Lockbox Pro, please send us a message and specify your My Lockbox Pro upgrade code (license key).

If you use a trial copy of Hide Folders Ext, the only available password is ‘demo‘.

If you use a full (paid) version, please send us a message and specify your registration code (license key).

If you use a free edition of Lock My PC, you can recover your  password using this page.

If you use Lock My PC business edition, please send us a message and specify your registration code (license key).